Frequently Asked Questions
Explore our detailed FAQ section for all the answers you're seeking. From troubleshooting to payment questions, we've provided straightforward solutions and useful advice to guide you
IPTV stands for Internet Protocol Television, a method of streaming live TV channels, on-demand shows, and movies over the internet, rather than through traditional satellite or cable services.
We provide a 7-day money-back guarantee. If you're not happy with the service, request a refund anytime within the first week, and we’ll process it within seven days.
If your channel pauses, switch to another channel and then return to the original. This issue may occur due to a brief interruption in the transmission, causing the software to pause. Switching channels should resolve the issue.
Reboot both your router and device to ensure your network connection is stable, then try again. If the issue persists and your connection is stable, check if your account is being used on other devices, as streaming on multiple devices simultaneously can cause disruptions.
Please note that you can use one subscription on multiple devices , except for MAG devices, but you can only stream on one device at a time.
After placing your order and completing payment following the provided instructions, your login details will be sent to you almost immediately and your subscription starts to be active from that moment.
Please use the speed test link below to check your internet connection. Run the test several times throughout the day for a more accurate understanding of your overall internet speed. A stable connection of at least 16 Mbps is required for optimal performance.
These issues are often temporary and typically caused by one of the following: internet fluctuations on the customer’s end, problems with the device or app setup, issues with the customer’s ISP, a temporary channel outage, or routine server updates/restarts on our end to ensure optimal performance.
you can pay via credit/debit cards, PayPal, or even cryptocurrency ensures seamless transactions.
Yes, we offer a free trial that lasts between 24 hours and 7 days. This gives you the opportunity to test the service before making a commitment.